Here's a list of articles we have that should help you transition from the old system to the new one on October 07, 2022:
New webmail: https://email.iljmail.com
In some devices and email programs, you will be able to change the settings to what is below. However, in Apple products using IMAP, you will need to delete your email account off your device and set it up again. This is also true of Outlook for some reason but only applies to IMAP.
Incoming/IMAP/POP3 - email.iljmail.com
Same Incoming Port (IMAP 993, POP 995)
Outgoing/SMTP - smtp.iljmail.com
Outgoing port - 587
Transferring email messages from the prior system to our new one:
IMAP Sync Online Tool:
How to use the IMAP SYNC online tool for transferring messages
From experience, it looks like the best thing to do is (if you use IMAP of course), deleting the email account off your phone and then setting it back up again from the beginning. Sometimes programs are getting stuck after making the changes.
How to Set up Email on iPhone/iPad
(instructions on how to delete an existing account is at the bottom of the article)
How to Change Settings on Android
How to set up Email on Android.
You might be able to change the existing settings in your desktop program. You will still need to transfer your existing messages. Some programs will not allow you to just change your settings and you will need to set it up like a new entry in your program and have both set up at the same time.
If you use Thunderbird to check your email, the absolute easiest way to do this on desktop is to set up the same email account following the directions at the main articles using the new information. Use your same email address and password with the new incoming/outgoing server names and port number. Once you have it set up twice in your machine (one on the old system and one on the new one), you can then drag and drop the old messages and folders from the old one to the new one. It has to download and then upload each message so if you have thousands of messages, please be prepared for it to take many hours.
How to Transfer your Existing Webmail Calendar
Click here for the Calendar article. - Export the calendar from https://webmail.iljmail.com, save the file to your computer, then import the calendar to https://email.iljmail.com
How to Transfer your Existing Webmail Contacts
- Sign into the old ILJ Mail webmail at https://webmail.iljmail.com
- Choose Address Book/Contacts
- Choose Export
- Save the file to your computer.
- Sign in to the new ILJ Mail webmail at https://email.iljmail.com
- Choose Address Book/Contacts
- Choose Import
- Find the file you just downloaded from the old webmail and import it to the new webmail.
- You may have to re-create any groups you had but other than that, your contacts should be there now in both places.
If you need help with any of this, please reach out! We will be happy to transfer your calendars and contacts. We will also do the email message transfer for you if you need help with that. You just have to open a ticket and let us know that you would like for us to do that for you.